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Accessibility Statement of Lakeshore Tours & Safari

This statement was last updated on 08/14/2025.
It will be reviewed and updated at least once a year, or whenever significant changes are made to our website.

 

Our Commitment to Accessibility

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At Lakeshore Tours & Safari, our mission is to make the incredible beauty and adventure of Tanzania accessible to as many people as possible. We are committed to ensuring our website provides a positive and inclusive experience for all visitors, including those with disabilities. We believe that everyone deserves the opportunity to plan their dream adventure, and our website is the first step in that journey.

We are actively working to increase the accessibility and usability of our website and, in doing so, adhere to many of the available standards and guidelines.

Conformance Status

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We are committed to making our website accessible in accordance with the internationally recognized standard, the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible for people with disabilities and user-friendly for everyone.

Our ongoing efforts to conform to WCAG 2.1 Level AA include:

  • Keyboard Navigation: We ensure that all interactive elements can be navigated and operated using a keyboard.

  • Screen Reader Compatibility: Our website is structured with clear headings and descriptive alt-text for images, providing a logical experience for screen reader users.

  • Color Contrast: We maintain sufficient color contrast between text and background to ensure all content is easy to read.

  • Responsive Design: Our website is fully responsive and accessible on various devices, from desktops to mobile phones.

Known Limitations and Ongoing Efforts

Despite our commitment, we acknowledge that some areas of our website may not yet be fully accessible. We are continuously working to improve and address these issues as we find them.

  • Third-Party Booking Systems: The online booking or payment systems we use may have some accessibility limitations that are outside of our direct control. We are actively engaging with our partners to ensure these tools are as accessible as possible.

  • Older Documents: Some older documents on our site, such as PDF files of past itineraries or brochures, may not be fully accessible to screen readers. We are in the process of replacing these with accessible versions or providing alternative formats upon request.

Physical Accessibility of Our Tours & Safaris

While this statement primarily addresses our website, we also want to be transparent about the physical accessibility of our tour and safari experiences. Kilimanjaro trekking and safari adventures involve rugged terrain and remote locations, which present unique challenges.

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If you have specific accessibility needs or questions about our tours—such as accommodation, vehicle access, or trail conditions—please contact us directly. We are dedicated to working with you to find the most suitable and enjoyable experience possible.

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Feedback and Contact Information

Your feedback is crucial to our ongoing efforts. If you encounter any accessibility barriers on our website, or if you need assistance with any content, please do not hesitate to contact us. We are here to help.

We will respond to all feedback within 5 business days and will work diligently to address your concerns.

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